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Articles by Alyssa Angurio
Bridging generations: Perspective of a 30-year-old board member
Becoming a board member of a credit union at the age of 30 presents the opportunity to contribute to our movement while navigating leadership at a relatively young age. Credit union board directors hold significant responsibility. Young professionals, emerging leaders, or just new credit union professionals in general bring fresh perspectives, innovative ideas, and a new dynamic to the decision-making process. It is a unique position that blends youthful energy with a weight of responsibility.
Dakota Credit Union Foundation donates $200,000 to local Children’s Miracle Network Hospitals
Credit Union Spotlight, presented by CUInsight, features credit unions taking action and changing their local communities. Join us as we recognize and celebrate the important work these credit unions do to bring their mission to life. Unfortunately, many of us have had loved ones who were affected by cancer and other life-altering illnesses. Throughout these difficult days, support from family, friends, and local communities help get us through. Physical health is a major factor in financial health.
CFPB issues request for information on mortgage closing costs
The CFPB issued a request for information Thursday regarding fees charged by mortgage providers and related settlement services. According to the bureau, it “wants to understand why closing costs are increasing, who is benefiting, and how costs for borrowers and lenders could be lowered,” noting such fees may limit the ability of lenders to offer competitive mortgages as they absorb higher costs or pass them on to borrowers.
Wire modernization and automation: A new era of efficiency
Although instant payments have been the subject of much attention, consumers and businesses continue to rely on wire transfers. That’s why the upcoming Fedwire migration to the ISO 20022 standard is compelling banks and credit unions to modernize wire transfer systems. Market conditions and technological advancements have only amplified pressure on institutions to modernize their wire transfer protocols to drive efficiency, reduce costs, and improve customer satisfaction.
3 smart home equity moves to make this June
The start of a new month is always an opportune time to revisit your financial situation. And with inflation stubborn (but significantly reduced) and interest rates still high, this June is an important time to take stock of what’s working and what isn’t — and to take steps to improve the latter. With rates significantly elevated for personal loans and credit cards (both of which come with averages in the double digits), many homeowners may elect to use their home equity instead.
What comes before AI?
When it comes to emerging technologies in the financial services industry, the use of artificial intelligence is front and center. However, AI comes with its own set of challenges—including not always achieving promised performance levels and unanticipated pitfalls. Nevertheless, these challenges don’t mean that the opportunities aren’t worth pursuing.
Embedded authentication could accelerate digital payments
As we move fast and furiously into a digitally connected economy, payments modernization is essential. After all, how businesses and consumers pay, and get paid, is central to defining the future of both commerce and daily life. That’s why the modernization of payment systems is not just a convenience — it’s an imperative. Yet that imperative is not without its own challenges, and one of the primary hurdles in modernizing payments lies in addressing the consumer demand for diverse payment options.
Comment deadlines approaching for NCUA, CISA, FHFA
Comments on several regulatory proposals affecting credit unions are due in the coming weeks, including to NCUA on records preservation, and the agency’s annual regulatory review: June 3: Cybersecurity and Infrastructure Agency (CISA) proposal to implement cyber incident and ransom payment reporting requirements adopted in the Cyber Incident Reporting for Critical Infrastructure Act of 2022. (CIRCIA).
Five social influencers that financial services professionals should know
Personal finance has been an American obsession since Benjamin Franklin’s 1737 almanac offered “Hints For Those That Would Be Rich,” including this pearl of wisdom: “A penny saved is two pence clear.” The torrent of advice hasn’t stopped since, whether it’s Suze Orman talking on PBS about retirement planning or Dave Ramsey shouting at callers to his radio show to spend less and pay off their debts.
IRS makes free tax return program permanent and is asking all states to join in 2025
WASHINGTON (AP) — The IRS said Thursday it will make permanent the free electronic tax return filing system that it experimented with this year and is asking all 50 states and the District of Columbia to help taxpayers file their returns through the program in 2025. The IRS tried the Direct File project for the 2024 tax season on a limited basis in 12 states for people with very simple W-2s, the employee’s wage and tax statement.
How to assess credit card portfolio performance
Elan Credit Card recently presented a webinar to financial industry decision makers on how to navigate credit card issuing in an uncertain economic environment. Brian Bugg, CFA, VP, Director of Strategic Partnerships at Elan identified three key areas for financial institution leaders to focus on when assessing their portfolio performance and profitability: liquidity, credit risk, and operational expenses.
Why learning programming can be a boon for your career in the financial industry
The world of coding, especially as it relates to the financial industry, is understandably vast. Don’t let this intimidate you.
Credit union innovation hinges on payment speed and security
In an era of rapid technological advancement, there remain certain immutable aspects — particularly for payments. When it comes to the way businesses and consumers transact, speed, security and convenience are far from ever going out of style. As Scott P. Young, senior vice president of emerging services at Velera, told PYMNTS for the series “What’s Next in Payments: Payments Modernization,” those three pillars are where the great potential for innovation lies.
Predictable investment, unmatched creativity: Budgeting for bank and credit union marketing partnerships
Imagine you’re the director of a blockbuster film. Every month, you need a new set designed, a fresh script and even a change in cast. Sounds overwhelming, right? Especially if producers expect you to manage all of this under a tight budget, making sure each dollar spent brings maximum return in audience applause. For community financial institutions, this directorial debut isn’t on a film set but in the field of marketing.
NCUA issues FAQs on share insurance coverage for cryptocurrency
The NCUA has added a new financial technology and digital assets section to its website. The webpage includes frequently asked questions (FAQs) about share insurance coverage and custody for cryptocurrencies and digital assets, as well as information about the agency’s Financial Technology Team. Of note, the FAQs clarify that the National Credit Union Share Insurance Fund does not insure digital assets or cryptocurrencies.
What younger generations want from their lenders
Welcome to 2024: where technology is taking over, instant gratification is in, and waiting for anything is out. We used to hear about millennials, but now we are in the era of Gen Z and (can you believe it) Gen Alpha! With the younger generations becoming old enough to make lifestyle decisions, we see the classic lending that millennials or older are used to becoming “so yesterday.” Does your credit union and lending team understand the tendencies of these generations?
Appealing your award letter
With this year’s FAFSA and financial aid delays, many students and families have found themselves scrambling to get the information they need to make decisions about paying for college. Once you’ve received your award letters from colleges, you may be wondering, “Can I ask for more money?” The answer is yes! While it is not a guarantee, you can submit a financial aid award appeal, especially if your family’s financial situation has changed, or if you feel a mistake has been made.
Vantage West Credit Union launches HUSTL, future-focused digital credit union for freelancers
Credit Union Spotlight, presented by CUInsight, features credit unions taking action and changing their local communities. Join us as we recognize and celebrate the important work these credit unions do to bring their mission to life. Today, traditional employment models are evolving and so are people’s financial needs. Earlier this year, Vantage West Credit Union recognized this need and launched a platform to modernize money management for the future of work.
CUInsight Minute with Alyssa Angurio – November 17, 2023 - CUInsight
Welcome to the CUInsight Minute, sixty seconds from our Community and Marketing Coordinator Alyssa Angurio with our favorite reads from the week. Mentioned: Getting college students to pledge your CU by BEN PRAGER, PRAGER CREATIVE Think the life of a college student is carefree? Think again. From tuition to textbooks, being a student is more expensive—and demanding—than ever. Over 50% of college students report experiencing daily, chronic stress according to the American Psychological Association.
CUInsight Minute with Alyssa Angurio – October 6, 2023 - CUInsight
Welcome to the CUInsight Minute, sixty seconds from our Community and Marketing Coordinator Alyssa Angurio with our favorite reads from the week. Mentioned: Are your members happy?by BRENTON PECK, FINANCIAL HEALTH NETWORK People often fake it. We fake our physical ailments, we fake our emotional stability, and we fake our level of happiness. We nod along when asked. We put a smile on our face even if it doesn’t reflect what we’re feeling inside. We try to will ourselves into a better state of mind.
CUInsight Minute with Alyssa Angurio – August 25, 2023 - CUInsight
Welcome to the CUInsight Minute, sixty seconds from our Community and Marketing Coordinator Alyssa Angurio with our favorite reads from the week. Mentioned: 3 ways to get your credit union back-to-school readyby JORDAN FREUDENBERG, ZOGO The opportunities offered by the back-to-school season are not limited to the classroom. While students and teachers may be the ones feeling first-day-of-school jitters, the influence of this season extends far beyond the schoolyard and into everyone’s lives.
CUInsight Minute with Alyssa Angurio – August 4, 2023 - CUInsight
Welcome to the CUInsight Minute, sixty seconds from our Community and Marketing Coordinator Alyssa Angurio with our favorite reads from the week. Mentioned: Putting speech analytics to work in contact centersby MARVIN YORK, PSCU Today’s credit unions are inundated with new technology and digital tools, all of which typically offer a myriad of benefits and use cases.
CUInsight Minute with Alyssa Angurio – July 14, 2023 - CUInsight
Welcome to the CUInsight Minute, sixty seconds from our Community and Marketing Coordinator Alyssa Angurio with our favorite reads from the week. Mentioned: Success with successionby MOLLIE BELL, ENT CREDIT UNION In May I had the very good fortune of attending CUES CEO Institute II, a weeklong program focused on organizational effectiveness.
CUInsight Minute with Alyssa Angurio – May 19, 2023 - CUInsight
Welcome to the CUInsight Minute, sixty seconds from our Community and Marketing Coordinator Alyssa Angurio with our favorite reads from the week. Mentioned: How many languages do you speak?by ANGELA PRESTIL, CU DIFFERENCE Can you translate, “Donde está la biblioteca?” How about, “Où est la bibliothèque?” Admit it. You still remember. You most likely learned a second language in high school.
CUInsight Minute with Alyssa Angurio – April 21, 2023 - CUInsight
Welcome to the CUInsight Minute, sixty seconds from our Community and Marketing Coordinator Alyssa Angurio with our favorite reads from the week. Mentioned: Why your credit union won’t go the way of SVBby KERALA TAYLOR, PIXELSPOKE Have you spent the last month assuring jittery members that their hard-earned assets are safe? It’s been an undeniably nerve-wracking time. But all crises come with opportunities.
CUInsight Minute with Alyssa Angurio – March 17, 2023 - CUInsight
Welcome to the CUInsight Minute, sixty seconds from our Community and Marketing Coordinator Alyssa Angurio with our favorite reads from the week. Mentioned: The four keys to credit union successby GERRY SINGLETON, CUNA MUTUAL GROUP Having solid systems in place is core to any successful business. Equally important is the constant support these systems receive to stay up-to-date, agile, collaborative and in-line with customer needs. The credit union system is no different.
CUInsight Minute with Alyssa Angurio – February 10, 2023 - CUInsight
Welcome to the CUInsight Minute, sixty seconds from our Community and Marketing Coordinator Alyssa Angurio with our favorite reads from the week. Mentioned: Leading in turbulent timesby JOHN SPENCE “All of the great leaders have had one characteristic in common: it was the willingness to confront unequivocally the major anxiety of their people in their time. This, and not much else, is the essence of leadership.” — John Kenneth Galbraith Leading an organization in turbulent times takes work.
CUInsight Minute with Alyssa Angurio – January 13, 2023 - CUInsight
Welcome to the CUInsight Minute, sixty seconds from our Community and Marketing Coordinator Alyssa Angurio with our favorite reads from the week. Mentioned: How threat hunting can transform cybersecurity for credit unions by BRITTANY DEMENDI, ADLUMIN Credit unions continue to be prime targets for cybercriminals due to the confidential data possessed and financial assets.
CUInsight Minute with Alyssa Angurio – December 16, 2022 - CUInsight
Welcome to the CUInsight Minute, sixty seconds from our Community and Marketing Coordinator Alyssa Angurio with our favorite reads from the week. Mentioned: From transaction to interaction: Leveling up the member experience by COURTNEY ZIELINSKI, ALLIED SOLUTIONS Credit unions aren’t particularly known for being creative, trendy, or even technologically advanced. And, for the most part, they don’t have to.
CUInsight Minute with Alyssa Angurio – October 21, 2022 - CUInsight
Welcome to the CUInsight Minute, sixty seconds from our Community and Marketing Coordinator Alyssa Angurio with our favorite reads from the week. Mentioned: Check your lists, and check them twice: 2022 holiday fraud trends by ERIC TRAN-LE, NICE ACTIMIZE The holidays are just around the corner to usher in a bustling season of togetherness, shopping, travel, and charitable donations. It’s a special time of year for many of us – including fraudsters.
CUInsight Minute with Alyssa Angurio – September 23, 2022 - CUInsight
Welcome to the CUInsight Minute, sixty seconds from our Community and Marketing Coordinator Alyssa Angurio with our favorite reads from the week. Mentioned: What is quiet quitting, really? by OSCAR PORRAS,HUMANIDEI There was a time in my career when I was showing up to the credit union and doing the bare minimum. I continued to open accounts, help members with loans, and did what was required. I was not showing up early, staying late, volunteering, or going the extra mile.
CUInsight Minute with Alyssa Angurio – August 12, 2022 - CUInsight
Welcome to the CUInsight Minute, sixty seconds from our Community and Marketing Coordinator Alyssa Angurio with our favorite reads from the week. Mentioned: The Credit Card Competition Act pours salt on a wounded economy by CAROLINE WILLARD, CORNERSTONE LEAGUE It was the Senate bill heard round the credit union movement. On Thursday, July 28, Sens.
CUInsight Minute with Alyssa Angurio – July 1, 2022 - CUInsight
Welcome to the CUInsight Minute, sixty seconds from our Community and Marketing Coordinator Alyssa Angurio with our favorite reads from the week. Mentioned: One growth strategy your credit union marketing is missing by BO MCDONALD, YOUR MARKETING CO During an onboarding meeting with a new credit union marketing client, I was asked point blank: Why aren’t we growing loans when so many other credit unions are?
CUInsight Minute with Alyssa Angurio – May 20, 2022 - CUInsight
Welcome to the CUInsight Minute, sixty seconds from our Community and Marketing Coordinator Alyssa Angurio with our favorite reads from the week. Mentioned: Succession planning leads to successby CARLYN ROY, HUMANIDEI Since joining the Humanidei team in my role as Executive Development Partner just a few months ago, I have had countless conversations with credit union professionals about the future leadership of their credit unions.
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