Andrew Scivally

One of the most overlooked challenges for a business that offers both products and services is getting them to work together in a meaningful way. In an ideal world, your services help clients adopt your products more effectively, and your products make your services smarter, faster and more impactful. Think Workday, SAP or Qualtrics — companies whose services naturally deepen product adoption. That’s the model we’re working toward at ELB Learning. But it took us time to get there.

We rarely talk about what really causes people to leave a company within their first few months. It’s not always a bad fit. It’s not always about the pay. Most of the time, it comes down to one thing—the disconnect between what was promised and what was delivered. Companies invest time, energy, and budget into finding top-tier candidates. It’s an expensive process, especially when you consider the average U.S. employer spends $4,700 just to hire someone.

We rarely talk about what really causes people to leave a company within their first few months. It’s not always a bad fit. It’s not always about the pay. Most of the time, it comes down to one thing—the disconnect between what was promised and what was delivered. Companies invest time, energy, and budget into finding top-tier candidates. It’s an expensive process, especially when you consider the average U.S. employer spends $4,700 just to hire someone.