Automotive News Senior Editor. Fixed Ops Journal Editor-in-Chief. F&I Editor. dan.shine@crain.com Fmr. Dallas News, Det. Free Press, UMich. MSU(BA), Purdue (MS)
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Articles by Dan Shine
‘Retail on the Record’ recap: Jeff Wyler Automotive Family CEO David Wyler talks buy-sell, Carvana, China
David Wyler, CEO of Jeff Wyler Automotive Family in Milford, Ohio, was the inaugural guest on “Retail on the Record,” a new Automotive News weekly video podcast. Wyler discussed the current buy-sell market, his January acquisition of Midwestern Auto Group, his dealership group’s culture of coaching, Carvana’s new-car sales success, the looming threat of Chinese vehicles in the U.S. and more. Here are edited excerpts.
Dealers should demand as much from AI that faces staff as AI that faces customers
TO THE EDITOR: Regarding “Dealerships look to build guardrails on AI amid dire warnings about technology,” autonews.com, Sept. 30: Mark Hollmer’s story got the question right. AlixPartners’ Himanshu Khandelwal’s tests for any artificial intelligence tool belong on the wall of every dealership: When is it asked to engage, does it act on its own, and who answers for it when it is wrong? Every tool in the story talks to customers.
Retail on the Record: Jeff Wyler Automotive CEO David Wyler talks Carvana, Chinese vehicles and coaching
October 13, 2026 07:00 AM EDT David Wyler, CEO of Jeff Wyler Automotive Family based near Cincinnati, discusses what intrigues him about Carvana, why he would not sell Chinese vehicles and why the group handed out whistles to its leadership. In this Automotive News weekly video podcast, Wyler also talks about what he looks for when considering acquiring stores, why he was hesitant about buying Midwestern Auto Group’s luxury dealerships in Ohio and what made him ultimately say yes. WATCH ON YOUTUBE
Automotive News Video | Bowman Chevrolet's Mobile Service Brings the Dealership to the Driveway
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Todd Lawrence on keeping Subaru service customers loyal through transparency and trust
Todd Lawrence has a new title leading a renamed department, but the mission remains the same — keeping Subaru service customers happy and coming back for years.
Subaru service leader shares lessons from 39 years building dealership loyalty
Jim Pernas retired in early July as Subaru of America’s vice president of fixed operations after 39 years with the automaker. He held a number of positions across the country, working directly with dealerships to boost service and parts departments. He became vice president of fixed operations in 2021.
Automotive News Video | Interest Rates, Safety Tech and the Real Cost of New Cars
Automotive News Senior Editor Dan Shine spoke with Executive Analyst Erin Keating to unpack one of the industry's biggest challenges: affordability.
NADA’s new community program gives dealers playbook on how to donate vehicles to those in need
The National Automobile Dealers Association launched a nationwide vehicle donation program with Vehicles for Change, connecting dealerships with families who need reliable transportation.
Daily 5 report for May 26: Dealers surveyed by Cox felt positive in Q2 despite economic, political concerns
Welcome to the Daily 5 report for Tuesday, May 26.
Synthetic motor oil shortage could last until mid-2027
Service departments across the U.S. face severe shortages of synthetic motor oil required in most vehicles built in the last decade to protect against overheating and engine wear.
Nominations open for Automotive News 40 Under 40 auto retail awards
Nominations for Automotive News’ 15th 40 Under 40 auto retail class are now open.
North America car and truck production by model, April & YTD 2026
Unit production of cars and trucks by model in North America (Canada, Mexico & the U.S.) listed alphabetically by brand and automaker for the current and previous year periods
BMW i7 future product plan
The freshened 7 Series features a new design and technology from the automaker’s Neue Klasse architecture. The 2027 7 Series will offer two fully electric variants — the i7 50 xDrive and i7 60 xDrive.
5 stories shaping Canadian auto this week: Nissan’s import plan, trade fix, more
Nissan is looking to take advantage of Canada’s relaxed import rules on electric vehicles made in China. It’s way for the automaker to import vehicles without paying reciprocal tariffs.
Synthetic motor oil shortage threatens dealership service lanes and new-vehicle production
Automakers are rationing synthetic motor oil — and dealerships and distributors are stockpiling — as the Iran war diminishes supply of the specialized lubricant that most vehicles need to meet strict manufacturer specifications and protect against engine wear.
U.S. new vehicle registrations, Mar. & YTD 2026
Unit registrations of new cars and light trucks by nameplate in the U.S. listed alphabetically by brand and automaker for the current and previous year periods
Daily 5 report for May 19: A hands-on experience with China’s latest tech — on a Chinese test track
Welcome to the Daily 5 report for Tuesday, May 19.
FTC outlines 6 illegal pricing practices
The letter Christopher Mufarrige, director of the FTC’s Bureau of Consumer Protection, wrote to 97 dealership groups in March said he was “concerned” each had committed at least one of six “illegal pricing practices.”
Dealership body shops face hard choices as consolidation grows and revenue drops
Collision center consolidators, many backed by private equity, are forcing dealership groups to make a hard choice: Invest heavily to compete at scale, or exit the body shop business entirely.
Technicians speak out on top concerns, issues holding the profession back
Technicians from across the country have weighed in on the most-pressing issues facing their profession and the auto service industry — from preferred pay structures to whether they would recommend the job to friends.
A New Era of Biopharma Innovation: Analytical Instrumentation Required
The global biopharmaceutical industry is facing a turning point. After years of supply chain disruptions and funding challenges, the sector is poised for a resurgence. Market analysts predict steady expansion through 2030, driven by breakthrough therapies that promise to transform patient care. Today, new therapies are already changing healthcare.
Lithia donates $550,000 to 11 auto programs nationwide
Lithia Motors Inc. donated $550,000 to automotive programs at 11 colleges and universities across the country as part of its Helping Drive the Future Initiative.
What's the latest on dealership buy-sells, AI, affordability?
It was a busy week for automotive retail coverage in Automotive News, from reports on the newest dealership technology to a large section devoted to stories about the F&I office to a robust breakdown of stores being bought and sold. Let’s jump in.
After a dip last quarter, dealers again feel good about service and parts business
New-vehicle buyers traded in cars with a record $7,214 in negative equity in the fourth quarter, complicating sales as experts debate whether the problem stems from inventory shortage pricing or will persist thanks to current market conditions.
Catalytic converter anti-theft legislation once again working way through Congress
Legislation aimed to help law enforcement combat catalytic converter thefts across the country moved out of a Congressional subcommittee on Feb. 10 and will go to the House Committee on Energy and Commerce.
How docuseries pulls back curtain on dealership operations and people
At the beginning of the second season of its video series “The Truth About Car Dealers,” hosts Paul J. Daly and Kyle Mountsier explain the premise of the show.
What challenges should dealers and others expect in auto finance this year? Here’s what companies said
LAS VEGAS — Automotive News asked speakers and vendors Feb. 1 at the American Financial Services Association Vehicle Finance Conference & Expo and other finance and insurance players to tell us what challenges would affect auto finance in 2026. Here’s what we were told:
What’s the best way to handle the vehicle affordability issue? Auto finance leaders weigh in
LAS VEGAS — Automotive News asked speakers and vendors Feb. 1 at the American Financial Services Association Vehicle Finance Conference & Expo and other finance and insurance players this question: “What is the best way to handle the affordability issue in auto finance?” Here’s what we were told.
Talk of AI, affordability and China dominate lively NADA Show
LAS VEGAS — The NADA Show floor for three days was alive with dealers, vendors and oodles of visual stimulation — from spinning car washes and brightly dressed sales staff to putting greens and Plinko boards. Heck, there was even a mini-octagon set up for a fight — and no, it was not for the spirited Volkswagen Dealer Principal Summit.
Daily 5 report for Jan. 28: Fed decision brings no relief for dealers on affordability issues
Welcome to the Daily 5 report for Wednesday, Jan. 28.
CES 2026: Mapping the road to autonomy - How TomTom is powering the next era of driving
At CES 2026, Michael Harrell, SVP of Engineering Maps at TomTom, speaks with host Emma Hancok as he explains how the company has evolved far beyond consumer GPS to become a critical enabler of AI-driven, autonomous mobility. From high-definition maps to real-time intelligence, TomTom is redefining how vehicles understand, anticipate, and safely navigate the world.
The productivity breakthrough every dealership needs: A unified data layer
For almost three decades, the average salesperson has sold roughly nine new cars per month, a figure that has barely budged. Meanwhile, in the service department, technician productivity benchmarks have started to slip as of late. This is happening even as processes have been improved, training has become more prevalent, and technology has continued to advance. So, what’s hindering productivity, and how can dealerships evolve to meet these new challenges?
What’s on the minds of dealers as 2026 NADA Show gets ready to start
The 2026 NADA Show, the annual gathering of dealers, dealership staff and vendors who cater to them, is just around the corner, Feb. 3-6 in Las Vegas.
NADA Chairman Tom Castriota reflects on year of victories, remaining battles for dealers
When Tom Castriota became chairman of the National Automobile Dealers Association a year ago, he said his biggest priority was being “the voice of the dealers.”
Dealership software provider myKaarma to grow service lane AI solutions after firm’s investment
Dealership service and parts software provider myKaarma received an investment from firm Warburg Pincus that the company said it will use to grow its artificial intelligence offerings.
Carlos Ghosn supplies LinkedIn followers with business wisdom
Welcome to today’s edition of the Daily 5.
Why there's debate about car dealership rate sheets
Welcome to today’s edition of the Daily 5.
Daily 5 report for Dec. 10: How to buy the right AI for your dealership
Welcome to today’s edition of the Daily 5.
Daily 5 report for Dec. 9: All eyes on the Fed
Welcome to the Daily 5 report for Tuesday, Dec. 9. The Fed makes a decision about interest rates Wednesday. Will an expected rate cut help new-vehicle sales in December?
Dealer enthusiasm for service and parts business wanes, Cox study finds
Fixed operations was always steady and reliable through quarterly ups and downs of the Cox Dealer Sentiment Index.
Infiniti, Best Experiential/Auto Show Marketing: GAMA 2025
Auto show reveals — from SUVs smashing through plate glass windows to cattle drives down a city street — were the norm for years. But the pandemic temporarily took the shine off these shows and launching new models mostly was reduced to pulling a tarp off the latest redesign.
Carvana adds third new-car dealership with San Diego purchase
Online retail giant Carvana purchased its third new-car dealership in 2025 — this one a Chrysler-Dodge-Jeep-Ram store in San Diego.
Column: Celebrating top dealerships where culture is king
Winners of Automotive News' 2025 Best Dealerships To Work For had certain traits in common, all leading to better teamwork and employees who like where they work.
Tennessee high schoolers to build vintage racing motorcycle as part of program to encourage trades careers
Students from a Tennessee high school pose with mentors who will help them turn a Harley-Davidson motorcycle into a vintage racing bike.
Daisuke Toyoda leads Toyota’s Woven City into an unknown future — and that’s the point
Daisuke Toyoda, senior vice president of Woven by Toyota, seen here at Woven City, leads development of the town of tomorrow's new mobility test bed in the foothills of Japan's Mount Fuji.
Federal Reserve’s interest rate cut spurs cautious hope for sales, auto loans
Hyundai, GM to co-develop 5 vehicles for Americas starting in 2028 The automakers aim to scale to 800,000 annual sales through a partnership spanning an electric van, pickups and compact models in the Americas.
‘Unpredictable’ tariff expansions make it harder to justify U.S. investments, automakers and suppliers warn
Some parts are sourced in other countries, such as this wire harness factory in Mexico, because costs are too high in the U.S. or capacity is too low, supplier executives said at the Center for Automotive Research event in Detroit.
How Automotive News compiles top 100 list based on finance and insurance revenue
Here are the top 100 dealership groups ranked by finance and insurance revenue See who made our 2025 list of the top U.S. dealership groups based on their F&I operations.
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