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Daniel Mayo on Muck Rack

Daniel Mayo

As seen in: Medium, Forbes, Taylor & Francis Online, DEV Community, Ovum, Daily Tax Report, Celent, The Dance Enthusiast, Diario de Tabasco, Employment Law Strategist and
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Articles

Dimensions: Retail Banking IT Pressures & Priorities 2026

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By Daniel Mayo
| Celent
To help clients navigate challenges facing the industry, Celent has developed a detailed survey - Dimensions - to discover what matters to them most, and what impact that has on their IT budgets. Based on the perspectives of 216 retail banks across the globe, Dimensions: Retail Banking IT Pressures & Priorities 2026, provides insights that identify the imperatives that are driving technology budget.
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Retail Banking Dimensions: IT Pressures & Priorities Webinar; 2026 Edition

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By Daniel Mayo, Zilvinas Bareisis
| Celent
In 2025, retail banking technology strategies were put to the test. AI pilots moved into production, agentic AI raised the stakes, and economic pressure (from tariffs to softer job markets) reshaped customer behavior, delinquency risk, and cost-to-serve. In this environment, retail banks need clear, data-backed insight into which technological investments are driving measurable returns, and which are just adding noise.
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Enterprise Pricing & Product Management in Banking: Next-Generation Platforms

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By Daniel Mayo
| Celent
The concept of customer-centricity in banking is not new. However, most banks remain inherently product-centric, impeded by capabilities of product-specific cores to support customer-orientated propositions. Enterprise pricing and product management addresses this by providing the ability to structure customer propositions that combine personalized pricing with tailored propositions (which can include a collation of internal and external product/services) to meet customer objectives and needs.
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