Eric Newmark

This IDC Market Presentation provides ratings for application and professional services vendors across 22 application areas from IDC's 2025 SaaS and Agent Path Survey. The survey polled 2,845 respondents across 5 continents and 11 countries to collect information on SaaS and agentic AI adoption, the SaaS buyer's journey, and SaaS vendor preferences and ratings.

For decades, manufacturing was transformed by a single insight: Build only what you need, exactly when you need it. Toyota’s just-in-time model introduced the precision delivery of exactly the right parts, at exactly the right moment, for exactly the right task—eliminating warehouses full of idle inventory and accelerating production. It was one of the most consequential operational shifts of the 20th century. Enterprise software is about to experience its own JIT moment.