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Articles by Jackson Nickerson
Trust and the Economic Theory of the Firm
During the past two decades the literatures in strategic management and organizational theory have exploded with papers studying the impact of trust on exchange relationships, be they dyadic or within a network.1 Scholars have investigated how trust can be built (Gulati 1995; Nooteboom 1996; Lorenz 1999; Zaheer, McEvily, and Perrone 1998; Lewicki, Tomlinson, and Gillespie 2006), how it is maintained and used (Barney and Hansen 1994; Nooteboom, Berger, and Noorderhaven 1997; Zaheer, McEvily,...
Risky business: Why executives keep finding themselves in political firestorms
(THE CONVERSATION) Back in March 2022, Disney’s then-CEO Bob Chapek said that his company wouldn’t take a public stand on Florida’s so-called “Don’t Say Gay” bill. Four days later, he yielded to rebukes from LGBTQ employees, reversed his decision and criticized the bill publicly. In the ensuing political firestorm, the state of Florida revoked Disney’s 55-year-old favored tax and regulatory status, sparking legal disputes that lasted well into 2024.
Risky business: Why executives keep finding themselves in political firestorms
Back in March 2022, Disney’s then-CEO Bob Chapek said that his company wouldn’t take a public stand on Florida’s so-called “Don’t Say Gay” bill. Four days later, he yielded to rebukes from LGBTQ employees, reversed his decision and criticized the bill publicly. In the ensuing political firestorm, the state of Florida revoked Disney’s 55-year-old favored tax and regulatory status, sparking legal disputes that lasted well into 2024.
Risky business: Why executives keep finding themselves in political firestorms
(The Conversation is an independent and nonprofit source of news, analysis and commentary from academic experts.) (THE CONVERSATION) Back in March 2022, Disney’s then-CEO Bob Chapek said that his company wouldn’t take a public stand on Florida’s so-called “Don’t Say Gay” bill. Four days later, he yielded to rebukes from LGBTQ employees, reversed his decision and criticized the bill publicly.
Why executives keep finding themselves in political firestorms
By Jackson Nickerson, Professor Emeritus and Senior Lecturer in Strategy, Washington University in St. Louis Back in March 2022, Disney's then-CEO Bob Chapek said that his company wouldn't take a public stand on Florida's so-called "Don't Say Gay" bill. Four days later, he yielded to rebukes from LGBTQ employees, reversed his decision and criticized the bill publicly.
Risky business: Why executives keep finding themselves in political firestorms Original
Back in March 2022, Disney’s then-CEO Bob Chapek said that his company wouldn’t take a public stand on Florida’s so-called “Don’t Say Gay” bill. Four days later, he yielded to rebukes from LGBTQ employees, reversed his decision and criticized the bill publicly. In the ensuing political firestorm, the state of Florida revoked Disney’s 55-year-old favored tax and regulatory status, sparking legal disputes that lasted well into 2024.
Risky business: Why executives keep finding themselves in political firestorms
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Risky business: Why executives keep finding themselves in political firestorms
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Catastrophes Are Common In The World Of Business—Here's How To Avoid Them - Corporate Board Member
What do Silicon Valley Bank, Southwest Airlines, and Norfolk Southern all have in common? These organizations, and many like them, suffered business catastrophes in the past year. A run on Silicon Valley Bank led to its seizure by regulators; Southwest Airlines’ crew scheduling software collapsed, canceling more than 16,000 flights over the winter holiday season; and Norfolk Southern’s derailment in East Palestine, Ohio, caused the community’s evacuation and the burning of toxic chemicals.
Catastrophes Are Common In The World Of Business-Here's How To Stop Them
What do Silicon Valley Bank, Southwest Airlines, and Norfolk Southern all have in common? These organizations, and many like them, suffered business catastrophes in the past year. A run on Silicon Valley Bank led to its seizure by regulators; Southwest Airlines’ crew scheduling software collapsed, canceling more than 16,000 flights over the winter holiday season; and Norfolk Southern’s derailment in East Palestine, Ohio, caused the community’s evacuation and the burning of toxic chemicals.
SMS | Awards
Yes, my research and course development efforts have undergone a big transition during the last nine years. In the past, I focused exclusively on strategy research, and much of that work centered on the question of how managers make decisions that span functions, products, or geographies. How do and should business leaders make cross-cutting choices inside their companies?
13 must-read books for your Thanksgiving weekend, according to Advisory Board experts
Want something to discuss around the Thanksgiving table? Advisory Board experts offer 13 recommendations on what to read now to improve your memory, feel heartened about the state of the world, and explore contemporary issues within and beyond health care. Here are their suggestions, within the categories of leadership, self-improvement, memoir, contemporary issues, history, and fiction. Leadership What Are Your Blind Spots?
News as collaborative intelligence: Correcting the myths about news in the digital age
The shift to online news is increasing engagement, adding more perspectives, and introducing more witnesses and a wider spectrum of voices to the media industry. Consumers are even proving receptive to long-form journalism in a digital native format, embracing print on the small screens of tablets and smartphones. But these clear signs of progress are met with other sobering signs of decline.
Training Great Leaders | BizEd Magazine
“CONGRATULATIONS! We’d like you to join the dean’s leadership team!” Faculty who hear these words will have different motivations for heeding the call. Whether they’re exploring a career switch, are energized by a new challenge, or simply think it’s their turn to carry the torch for their schools, they all will ask similar questions: “Am I ready for the challenge? What struggles will I face? How can I prepare myself? How will I survive with my sanity intact?
Top political journalists discuss covering politics in a “post-truth” America | Brookings Institution
To say that the political media is under the microscope would be the understatement of the year. After the most tumultuous election in a generation, the media has found itself under attack from all sides over its reporting on Donald Trump and Hillary Clinton.
Leading Change in a Web 2.1 World | Brookings Institution
Jackson Nickerson is a nonresident senior fellow in Governance Studies and is director of the Brookings-Olin Executive Education partnership at The Brookings Institution. He is also the Frahm Family Professor of Organization and Strategy at the John M. Olin School of Business at Washington University in St. Louis.
4 steps to better strategic thinking
What is strategic thinking and how can I get better at it?—Anonymous In our rapidly changing world, strategic thinking is a tent pole of leadership. Good strategic thinking can help resolve challenges. But bad strategic thinking almost always makes the situation worse. Outside of dictionary definitions, strategic thinking has resisted an agreed upon definition in the context of organizational leadership, and no universally accepted path for getting better at it has been identified.
Nickerson reveals hiring secret
I am a fairly new second-level supervisor at a small office (20-30 people). The supervisor of the largest branch I oversee just left. The sigh of relief was palpable. She hid it well from me, but I’m now discovering (and employees are finally telling me) about bullying tactics, moodiness and generally poor leadership.
Navigating transition from peer to manager
What would you discuss in your first meeting as new manager and your first one-on-one with employees if promoted within a group of co-workers?—Anonymous One of the more difficult transitions in professional life is being promoted to manage a group in which only yesterday you were a fellow team member.
Government needs enterprise leaders
At a recent conference an old friend asked me a question: “What is the key difference between leading in government and private enterprise?” The question is difficult to answer. Government and private enterprise differ in so many dimensions: purpose, human capital, finance and funding, operations, incentives, procurement and purchasing, organizational structure, measurements of success, the role of Congress versus a board of directors.
Navigating the Tricky Transition From Peer to Manager
What would you discuss in your first meeting as new manager and your first one-on-one with employees if promoted within group of co-workers?—Anonymous One of the more difficult transitions in professional life is being promoted to manage a group in which only yesterday you were a fellow team member.
4 Ways to Boost Morale-Even When Incentives Are Scarce
I’ve never seen morale this low in my 13 years of government service. What are some fun and creative ways my office can boost morale and try to have a good time?--Anonymous There is no doubt that morale in the federal government is low. The Office of Personnel Management’s Federal Employee Viewpoint Survey provides at least one quantitative way to measure issues like morale.
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