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Jaime Dagostim Picolo on Muck Rack

Jaime Dagostim Picolo

As seen in: Emerald Publishing, emerald insight, Producao Online
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Articles

Comportamento de cocriação como moderador do impacto da qualidade dos serviços na percepção dos clientes

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By Jaime Dagostim Picolo
| Producao Online Verified
DOI: https://doi.org/10.14488/1676-1901.v24i2.5237 Palavras-chave: Cocriação, Qualidade dos serviços, Lealdade do cliente Não há dados estatísticos. Referências ALBRECHT, Karl; BRADFORD, Lawrence J. Serviços com qualidade: a vantagem competitiva. São Paulo: Makron Books, 1992. ANDERSON, E. W., FORNELL, C. LEHMANN, D. R.. Customer satisfaction, market share, and profitability: Findings from Sweede.
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Gender influence, social responsibility and governance in performance

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By Jaime Dagostim Picolo, Roberto Carlos Klann, Andreia Carpes Dani
| Emerald Publishing
Keywords Performance Social responsibility Governance Gender Citation Dani, A.C., Picolo, J.D. and Klann, R.C. (2019), "Gender influence, social responsibility and governance in performance", RAUSP Management Journal, Vol. 54 No. 2, pp. 154-177. https://doi.org/10.1108/RAUSP-07-2018-0041 Publisher : Emerald Publishing Limited Copyright License Published in RAUSP Management Journal. Published by Emerald Publishing Limited.
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