Larry Downes on Muck Rack

Larry Downes

  • Senior Fellow, Accenture Research
  • Co-Author, Big Bang Disruption
  • Co-author, Pivot to the Future
Berkeley
As seen in: Business Insider, Forbes, The Independent (UK), The Washington Post, CNBC, CNET, MIT Sloan Management Review, TechCrunch, The Economist, The Wall Street Journal and
NYT best-selling author. Technology, strategy and the law.
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Articles

Think robocalls are annoying? AI is making them dangerous.

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By Blair Levin, Larry Downes
| Morningstar
By Blair Levin and Larry Downes The FCC is trying to fix customer service by bringing call centers back to the U.S. The real threat: AI-driven scams that regulators can't touch. AI is lowering the cost of deception while increasing its precision. Americans are bombarded with robocalls - roughly 4 billion to 5 billion a month - despite decades of regulation. The Federal Communications Commission's latest proposal to improve customer service aims to regulate offshore call centers.
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Opinion: Think robocalls are annoying? AI is making them dangerous.

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By Blair Levin, Larry Downes
| MarketWatch Verified
Anyone who has tried to resolve a billing error or cancel a service knows the misery of long waits, impenetrable phone trees and no clear answers. Meanwhile, telemarketing and spam phone calls have reached epidemic levels: Americans are bombarded with robocalls — roughly 4 billion to 5 billion every month — despite decades of regulation. Congress tried to address the problem with the 1991 Telephone Consumer Protection Act, which included the Federal Trade Commission’s “Do Not Call” list.
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February 2026 Strategic Plan Update

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By Larry Downes
| National FFA Organization
Categories: 2027-31 Strategic Plan Updates, Video Since launching last summer, we’ve: Strategic Plan kickoff with the FFA Board of Directors in May. Strategic Plan Steering Committee selected and engaged. Fieldwork and input gathering, including: 14 SWOT sessions across the FFA community over the summer. Student insights collected through delegate testimony and surveys. A review of organizational data, documents and trends.
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