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Rebecca Hinds on Muck Rack

Rebecca Hinds

San Francisco
As seen in: Inc., Reworked, MSN, Yahoo Life, Business Insider, Aol, New York Daily News, Stanford University, TechCrunch, Chicago Tribune, Fast Company, Harvard Business Review and
Head of The Work AI Institute @Glean. Author of Your Best Meeting Ever (pre-order now!). PhD @StanfordEng in #futureofwork. @Inc columnist. @Reworked columnist.
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Articles

AI Is Making Workers More Productive. So Why Aren’t Companies Performing Better?

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By Rebecca Hinds
| Inc. Verified
AI saves time. Coordination takes it back. AI has created an expensive illusion of progress. According to our Work AI Index from the Glean Work AI Institute, based on a survey of 6,000 digital workers, 75 percent say AI has made them more productive, automating an average of 11 hours of work each week. Yet a measly 13 percent say it has meaningfully improved their organization’s overall performance. So where are all those saved hours going?
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AI Is Making Workers More Productive. So Why Aren’t Companies Performing Better?

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By Rebecca Hinds
| Flipboard
9 hours ago AI responses are often too agreeable, too enthusiastic and too dramatic. And it’s partially our fault. AI writing seems off, and not just because of its reliance on “it’s not X, it’s Y” constructions or my beloved em dashes. It’s the saccharine cheeriness, affirming answers and incessant follow-up …
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How Much Time Do Your Employees Spend Botsitting?

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By Rebecca Hinds, Paul Leonardi
| Harvard Business Review Verified
SKIP TO CONTENT AI promises to reduce workloads and improve organizational performance, but its benefits often come with a hidden cost: “botsitting,” the work employees do to make AI useful, from... Benjamin is a consultant who advises government agencies on technology partnerships. He signed up for an AI scheduling agent, expecting it to buy back his time.
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