As IKEA’s UK creative pitch gets underway - its global comms and positioning manager for Ingka Group (Ikea Retail) reflects on the brand’s direction and what will shape its next chapter You can say a lot about IKEA — the flatpack empire, the cultural touchstone, the meatballs, and the brand that once convinced the public to shed a tear for a discarded lamp. But keeping a 70-year-old organisation this large, this global and this endlessly scrutinised both relevant and likeable?