That we live in an ever-changing world is quite obvious in the way we communicate with one another. With the advent of email, technology has given us the gift of instant gratification – or is it really a gift? It seems that the speed and convenience of emails may be at the root of many professional blunders. In fact, I sometimes get the feeling that professionalism in the workplace is going the way of the Twinkie – threatened with extinction. Please, if we’ve never met, address me as Ms. White.