Susie Harrison on Muck Rack

Susie Harrison

Verified
Whitstable
As seen in: Today Digital, Coventry Live, CX Today (Podcast), CX Today, AI Business, UC Today, Ask a Prepper, mewburn.com
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Articles

Cambridge office announces support for Cambridge Rape Crisis Centre (CRCC)

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By Susie Harrison Verified
| mewburn.com
Our Cambridge office has selected to support Cambridge Rape Crisis Centre (CRCC) with a total donation of £50,000 across two years. Already this year, our funding has helped provide counselling to 30 women, some of whom had been waiting up to five months for support. CRCC was founded in 1982 as a confidential helpline by a group of local women responding to the growing awareness of sexual violence against women and girls.
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Big UC Update: Global Relay

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By Susie Harrison Verified
| UC Today Verified
In this episode of Big UC Update, Susie Harrison, sits down with Sahar Kahani, Chief Product Officer at Global Relay, to explore the company’s unique approach to product development, compliance innovation, and AI-driven transformation in the world of Unified Communications.
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How AI Agents are Blending into the Hybrid Workforce

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By Susie Harrison Verified
| CX Today
The line between human and machine collaboration is becoming increasingly blurred in the digital workplace. AI agents - once seen as basic chatbots or passive co-pilots - are evolving into dynamic digital coworkers, capable of engaging customers, analyzing operational data, and transforming business workflows. However, as these technologies become more sophisticated, many organizations are still grappling with what exactly AI agents are - and what they are not.
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