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Tiago Sigahi on Muck Rack

Tiago Sigahi

As seen in: Wiley Online Library, Taylor & Francis Online, Emerald Publishing, International Journal of Productivity and Performance Management, TQM Magazine, emerald insight, International Journal of Quality and Reliability Management, Journal of Manufacturing Technology Management, Journal of Quality in Maintenance Engineering
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Articles

Proposing a model for assessing the maturity of engineering education for sustainable development: a delphi-based approach and application

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By Izabela Simon Rampasso, Osvaldo Quelhas, Tiago Sigahi
| Taylor & Francis Online
Abstract Engineers’ decisions can have significant impacts on society and the environment. In this sense, engineering undergraduate courses must prepare their students to work towards sustainable development. Considering the relevance and complexity of engineering education for sustainable development (EESD), models for assessing the maturity of this insertion can be of great importance for implementing and improving this insertion.
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Supplier Environmental Assessment in Sustainability Reporting: Evidence From Top ESG-Performing Brazilian Firms

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By Tiago Sigahi, Milena Pavan Serafim, Walter Leal Filho
| Wiley Online Library Verified
1 Introduction Sustainability within organizations has gained increasing prominence, as it tends to influence managerial decision-making processes (Gibbin et al. 2025). In this context, the importance of information that coherently reports organizational sustainable performance has emerged (Akhavan and Zvezdov 2021; Arkoh et al. 2024).
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Complaint management: comparison between traditional and digital banks and the benefits of using management systems for improvement

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By Izabela Simon Rampasso, Eduardo Satolo, Pedro G.C. Pio, Tiago Sigahi
| Emerald Publishing
Abstract Purpose This paper compares traditional and digital banks in nine categories of complaints and provides insights to improve complaint management performance. Design/methodology/approach A sample of the major Brazilian banks was defined, with four traditional and four digital banks. The grey relational analysis (GRA) method was applied as an analytical tool to compare the most frequent complaints of traditional and digital banks.
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