WEST MICHIGAN -- Family Fitness issued a statement amid a series of Problem Solvers reports on the gym chain. The business is accused of selling bogus debts to the collections agency Swift Funds Financial. The alleged debts belonged to former members. Swift then goes after the former member for an often larger payment. Both companies said their ties are severed. Swift stated the debts are back in the hands of Family Fitness.
WEST MICHIGAN -- Crystal Patterson said her $2,000 'debt' has been wiped clean after reaching out to the FOX 17 Problem Solvers. She said her frustration with Family Fitness and a collections agency appears to be over. "It has changed everything. If I didn't reach out to you guys, I'd still be paying them," she said. Patterson said a collections agency called Swift Funds Financial sent her a check for $334 following the original Problem Solvers report. "I am so relieved, and I'm so happy.
WEST MICHIGAN — Alyssa Walters, 20, said her two-year membership at Family Fitness on Plainfield ran its course when it ended two years ago. She said there were no problems. That's until Credit Karma sent her an email two weeks ago stating she had a $760 debt in collections on her credit report. Walters learned the original source was Family Fitness. She's currently overseas. So she said her mother contact the gym. "They even told my mom that I only owed them $40," she said.
Muck Rack makes it simple to find people, tweets, or articles that mention any name, keyword, company, hashtag etc. We've compiled this guide to help you make the most of your search.
Selecting a term
Start searching tweets, articles from media outlets, articles mentioned in tweets, journalists'
names, titles and bios with some suggested searches:
Companies or Topics (e.g. iPhone, Microsoft)
Phrases (e.g. "cloud computing") — use quotes to keep the terms together
Twitter handles (e.g. @username) — returns those who have mentioned or replied to
Names (e.g. "David Pogue")
Hashtags (e.g. #sxsw, #london2012)
Bio details (e.g. vegan, Olympics, father)
Muck Rack's Advanced Search allows for many boolean operators.
Find results that mention multiple specified terms, use AND or
+. For example, ensure each result contains both Elon Musk and Mark Zuckerberg by
searching Obama AND Romney or Obama + Romney.
Use the operators OR or , to broaden your search when you'd like either of
multiple terms to appear in results. (This is the default behavior of our search when no operators
are used.) For example, search for democrat OR republican to find results that refer to
Democrats and/or Republicans.
Use NOT or - to subtract results from your search. For
example, searching Disney will yield results about the Walt Disney Company as well as Walt Disney
World Resort. To exclude mentions of Disney World, search for Disney -World or Disney
When using one of these operators with a phrase, enclose it in quotation marks. For example, you can
find results about smartphones excluding Apple's iPhone 4S by searching smartphone -"iPhone
Exact case matching or punctuation
If you're searching for a brand name or keyword that relies on specific punctuation marks or capitalization, you can
find results that match your exact query by adding matchcase: before the keyword you're searching for, like matchcase:E*TRADE .
Use parentheses to separate multiple
boolean phrases. For example, to find journalists talking about having fun in Disney World or
Disneyland, search for ("disney world" OR disneyland) AND fun.
An asterisk can be used to search for any variation of a root word truncated by the asterisk. For example, searching for admin* will return results for administrator, administration, administer, administered, etc.
A near operator is an AND operator where you can control the distance between the words. You can vary the distance the near operation uses by adding a forward slash and number (between 0-99) such as strawberries NEAR/10 "whipped cream", which means the strawberries must exist within 10 words of "whipped cream".