Jeffrey Koses paced the floor of his home in the middle of the night in 1995, trying to get his newborn son back to sleep by talking him through potential responses to a stack of procurement protests waiting on his desk. Somewhere in those 2 a.m. conversations, three ideas took hold. The government needed to communicate better with industry to avoid protests. The workforce shouldn’t be stuck working 16-hour days just to keep up. And technology should make the job easier, not harder.