Freshworks has appointed Venki Subramanian as its Senior Vice President of Product Management for Customer Experience. Subramanian joins Freshworks with more than 25 years of experience in product management and customer success engineering. He has previously played significant roles at firms such as Reltio, ServiceNow, and SAP, where he contributed to the defining of long-term product roadmaps and strategic initiatives. At Reltio, Subramanian oversaw product strategy and go-to-market plans.