Shelby Green on Muck Rack

Shelby Green

Hartford
As seen in: Spiceworks, Yahoo News, Substack, The Hill, New York Law Journal, Her Campus, Tallahassee Democrat, WTXL-TV (Midway, FL), The Statesman, Energy and Policy Institute, Franchise Dictionary Magazine
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Articles

AI meeting assistants are creating a new governance challenge for IT

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By Shelby Green
| Spiceworks Verified
(Credits: Malte Mueller/Getty) AI governance has become a frequent topic of discussion in the Spiceworks Community, and one recent thread captured a concern many IT professionals are facing. The conversation started with a familiar scenario: users requesting approval for AI tools that can access company emails and files or purchasing their own AI subscriptions and feeding them business data without IT involvement. Community members largely agreed that the greatest challenge isn’t AI itself.
Open in Who Shared View Duplicates (2) Issue with article?

The operational cost of always being on

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By Shelby Green
| Spiceworks Verified
(Credits: Malte Mueller/Getty) For many, the workday no longer has a clear beginning or end. Between hybrid work, global teams, and users who expect instant access to applications and support, the pressure to keep everything running has become constant. While continuous availability has become the norm, the operational burden behind that expectation often falls on IT teams. Members of the Spiceworks Community frequently discuss the challenge of balancing reliability with limited resources.
Open in Who Shared View Duplicates (2) Issue with article?

The growing complexity of endpoint management in hybrid environments

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By Shelby Green
| Spiceworks Verified
Hybrid work has reshaped where employees work, how devices connect, how identities are managed, and how IT teams monitor increasingly decentralized environments. Supporting a handful of company laptops inside a corporate office once felt straightforward. Today, you may be responsible for Windows PCs, Macs, Linux devices, smartphones, contractors, remote employees, and emerging AI-driven workflows spread across multiple locations.
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