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Walter Sabrin on Muck Rack

Walter Sabrin

Chandler, Duluth
As seen in: Spiceworks, ERE, BenefitsPRO Magazine, HR Morning, Call Center Times
Salesman and Recruiter working at the largest Private PEO in the USA! I run the Recruiting and Staffing Division for the company.
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Articles

Source for Call Center and Call Centre News, Leads, and Outsourcers

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By Walter Sabrin, Solvo Global
| Call Center Times
Articles, News, Announcements - click Main News Page Why today’s global employees need more than supervision, and what modern leaders must do differently By Walter Sabrin, Chief Talent Officer, Solvo Global and Vensure Employer Solutions For years, leadership in the BPO and call center industry was built around control. Leaders managed schedules, monitored adherence, measured handle time, reviewed quality scores, and tried to keep turnover from getting out of hand.
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Source for Call Center and Call Centre News, Leads, and Outsourcers

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By Walter Sabrin
| Call Center Times
Articles, News, Announcements - click Main News Page By Walter Sabrin For years, nearshoring was viewed through a single lens: cost reduction. Companies looked to Latin America, the Caribbean, and other neighboring regions primarily as a way to lower labor expenses while maintaining service levels. While the financial benefits remain attractive, a fundamental shift has taken place.
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Source for Call Center and Call Centre News, Leads, and Outsourcers

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By Walter Sabrin
| Call Center Times
Articles, News, Announcements - click Main News Page For years, nearshore delivery in the contact center industry was discussed primarily in geographic terms. Executives compared countries, flight times, wage differentials, and time zones, treating nearshore as a compromise between onshore cost pressure and offshore complexity. That framing no longer reflects reality. In today’s customer experience environment, nearshore is not a location decision. It is a talent strategy.
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