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Articles by Patrick Nelson
Unlocking Leadership Potential: Beyond Titles
I cultivated my leadership skills in one of the best leadership laboratories in the world, the United States military. And much like the traditional corporate structure, the military is very bureaucratic. We wear our rank on our uniform every day, yet you can still find leaders at the lowest levels—not in charge of anything. That’s because leadership is about our behaviors. It’s not about being the boss or in charge of people.
Consumer Watch: Tax-Aide connects trusted tax preparers with seniors and low income taxpayers free
Law enforcement leaders say taxpayers should be very careful with who they trust this tax season. AARP is providing a local program that’s going the extra mile to help seniors and low income taxpayers stay safe and get the help they need. The AARP Tax-Aide Program prides itself on being the largest free, volunteer based tax assistance and preparation program in the country.
Consumer Watch: Report reveals a record number of data breaches in 2023
The Identity Theft Resource Center has released its annual report on data breaches revealing a record number of incidents last year. This newly released report reveals in 2023 hackers were able to unlock personal information from millions of consumers through more than 3,000 reported data breaches. Both cybersecurity and identity theft protection experts say it’s something we should be paying attention to.
Consumer Watch: Internet provider imposter can lead to some costly mistakes
Someone claiming to be from the fraud department of your home internet provider calls you out of the blue to tell you someone is visiting X-rated websites in your name, but they claim they can clean things up if you just send them money through a money transfer app. I connected with a woman in Pueblo West who says this frustrating experience cost her $1,300. This situation caught Diana Sanchez off-guard. It’s an experience she wants us all to learn from.
Gift card scam threats come in many forms and could be costly
Since 2020, consumers nationwide have reportedly lost $690 million to gift card scams and this year the Better Business Bureau’s Scam Tracker says complaints are up 50%. It turns out this year, when we buy gift cards, we face threats from scammers both in the store and online. “There’s all kinds of weird things that we’re seeing utilizing these gift cards.
AARP shares top scams to know in 2024 to help consumers be prepared
COLORADO SPRINGS, Colo. — As we set our sights on 2024, AARP is warning seniors and their families about some of the top scams it expects to see people struggle with in the new year. Consumer protection experts say a common theme for scammers in 2024 will be recycling age-old scams and supercharging them by making them more sophisticated with new technology. ”We want to make sure they are protected from frauds and scams," state director for AARP Colorado Sara Schueneman said.
Colonel praises positive lessons acquired through Lincoln University ROTC program
After witnessing the work conducted by special forces in Iraq, he applied to become a member of this elite team."I was promoted to captain and went back to Fort Benning for my captain career course and also became special forces qualified," he said."While there, I received Spanish language training and was assigned to the Seventh Special Forces Group on the base." During the two years that followed, he was a member of a special forces team and participated in deployments to countries such as...
Catalytic cooperativity between glucose oxidase and gold nanoparticles in the sequential oxidation of glucose to saccharic acid
Catalytic cooperativity between glucose oxidase and gold nanoparticles in the sequential oxidation of glucose to saccharic acid Joesph S. Brindle, Patrick S. Nelson, Rashmi P. Charde, Sayed Abu Sufyan and Michael Nigra Abstract There exists great potential in combining heterogeneous metallic nanoparticle active sites and enzymatic active sites for sequentially catalysed chemical transformations.
NELSON: Ford isn't to blame for LTC crisis as Del Duca, Horwath claim Original
Despite the ‘for-profit’ rhetoric from politicians, the commission’s report emphasized the need for the private sector to help build up the long-term care infrastructure. Patrick Nelson is a Principal at Santis Health and has worked as an executive in the health system for almost two decades. Photo by Handout /Toronto Sun Article content It’s election season in Ontario.
For rich universities, billions in bailouts
When the first global pandemic in more than a century began spreading around the world in early 2020, the U.S. government mounted a shock and awe response worth trillions of dollars. The inflationary and market-warping effects of this spending binge will reverberate for years, as will the debt payments -- U.S. government debt just surpassed $30 trillion for the first time in our history. That is a growth-sucking 130% of annual GDP.
Innovation at the edge: A global systems integrator weighs in
UPDATED 14:45 EST / DECEMBER 17 2021 Innovation at the edge: A global systems integrator weighs in Hackers are going to get in. There’s too much money in attacking, and it’s significantly cheaper to steal than to set up real businesses. The key is to get ahead of the bad guys using the cloud and cutting-edge technology, according to Walton Smith (pictured), public sector director of strategic partnerships at World Wide Technology Inc.
Startups are taking advantage of AWS at a whole new level
UPDATED 14:15 EST / DECEMBER 17 2021 Startups are taking advantage of AWS at a whole new level Building companies with entirely new serverless-style architectures is becoming completely normal. It’s indeed now so accepted, for the tech-savvy, that those who find themselves having to spin-up a sever, for one reason or another, look at that server-launch as an imperfection in their vision.
Scaled customer relationships are about to get a lot more personal, says Peak AI
UPDATED 15:55 EST / DECEMBER 16 2021 Scaled customer relationships are about to get a lot more personal, says Peak AI The retail industry will be a significant benefactor of artificial intelligence-based decision intelligence, according to DI software market leader Peak AI Ltd. The company believes that decision-making and intelligence with applied AI will revolutionize the market by allowing companies to treat customers as individuals as opposed to as a group.
Call centers streamline response time with AI-driven application
UPDATED 11:26 EST / DECEMBER 16 2021 Call centers streamline response time with AI-driven application Amazon Connect, Amazon Web Services Inc.’s call center application, received some upgrades recently, namely Contact Lens for Amazon Connect. It allows users to get a picture of trends and sentiment occurring during customer service calls. Alexa natural language understanding is behind the tech.
Scaling IT distribution involves more customer contact, says major player
UPDATED 16:08 EST / DECEMBER 14 2021 Scaling IT distribution involves more customer contact, says major player One of the world’s leading IT distributor and solutions aggregators, Tech Data Corp., believes that it is increasingly helping its partners gain expertise in some of the newer technologies so they can be sold to customers.
AI responsibility, sustainability lacking in most orgs, says consulting group
UPDATED 16:39 EST / DECEMBER 14 2021 AI responsibility, sustainability lacking in most orgs, says consulting group Responsible development of artificial intelligence is lacking in most organizations, Boston Consulting Group Inc. has found. And not only that, but those organizations believe they are being responsible when they’re not.
The consumerization of tech is merging with B2B, says Boomi
UPDATED 13:08 EST / DECEMBER 07 2021 The consumerization of tech is merging with B2B, says Boomi Once an organization has been able to connect all of its disparate silo data sources, it can concentrate on solving problems with the resulting backbone. It’s not just about moving data around, but creating new business models and experiences with the data integration, according to Ed Macosky (pictured left), senior vice president and head of product at Boomi LP.
Retired US general weighs in on response to escalating national cyberattacks
UPDATED 15:05 EST / DECEMBER 01 2021 Retired US general weighs in on response to escalating national cyberattacks A former National Security Agency chief who led cyber during the Afghanistan and Iraq conflicts believes the U.S. continues to be vulnerable to foreign cyberattacks. Much of America would become paralyzed if an event occurred that was significantly bigger than the Colonial Pipeline oil infrastructure ransomware attack earlier this year.
Distributed SQL database is the ‘next wave,’ says tech vet
UPDATED 12:47 EST / NOVEMBER 30 2021 Distributed SQL database is the ‘next wave,’ says tech vet Flexible, expanding database services is the best solution for large-user-base companies that are scaling as they rapidly accelerate cloud and digital, says a database veteran. SkySQL and Xpand, the distributed database technology that Jon Bakke (pictured), chief revenue officer at MariaDB Corp., was speaking of, overcomes some of the cloud-derived issues inherent in older technologies.
Security microservices, configuration and observability take the stage at KubeCon NA 2021
UPDATED 17:39 EST / NOVEMBER 09 2021 Security microservices, configuration and observability take the stage at KubeCon NA 2021 That open-source, hybrid cloud is maturing was foremost on the agenda at the recently concluded KubeCon + CloudNativeCon NA event. Notably the buzz circled the security arena, regarding emerging methods to integrate it deep into the fundamentals of open-source containerization solutions, particularly Kubernetes.
Cloud native is slashing preconceived ideas in DevOps, data and digitization
UPDATED 14:13 EST / OCTOBER 20 2021 Cloud native is slashing preconceived ideas in DevOps, data and digitization With data and analytics morphing into a core business function, and much of it being found in the cloud, cloud native is rapidly breeding innovation. The recent AWS Startup Showcase — “New Breakthroughs in DevOps, Analytics, and Cloud Management Tools” — recently took a look at 14 startups that are innovating, leveraging data and creating unique business propositions.
HPE, VMware partner to enhance developer innovation
UPDATED 18:00 EDT / JUNE 24 2021 HPE, VMware partner to enhance developer innovation In a recent VMware Inc. survey, 55% of 350 IT decision-makers said they are running Kubernetes on-prem. The Kubernetes system automates management of containerized applications.
Lockheed Martin data engineer shares 'data citizen' insights
UPDATED 11:00 EDT / JUNE 18 2021 Lockheed Martin data engineer shares ‘data citizen’ insights Putting yourself into the mindset of a tool end-user, building out in a sandbox environment, and having hands-on experience — without the anxiety of worrying whether you’re going to break something — are all major benefits to participating in Collibra NV’s Ranger Program, according to the most recent winner of Collibra’s Ranger of the Year 2021 award.
Coralogix reimagines observability as cloud computing accelerates
UPDATED 12:30 EDT / JUNE 17 2021 Coralogix reimagines observability as cloud computing accelerates The “unbearable” levels of latency when accessing analytics-related storage was among the drivers that forced one company to radically rethink how log analytics retrievals are performed,. Log analytics platform company Coralogix Ltd. reckons that the ever-escalating quantities of log data are now becoming so unwieldly that companies are having difficulty keeping up with it.
TetraScience empowers pharma industry with R&D Data Cloud to advance life sciences
UPDATED 13:30 EDT / JUNE 17 2021 TetraScience empowers pharma industry with R&D Data Cloud to advance life sciences The cloud handles disparate file types for pharmaceutical research significantly better than traditional R&D ecosystems, according to TetraScience, Inc., which specializes in lab-targeted data clouds. That superior file handling is just one of the benefits to full cloud for the pharma vertical, the startup claims.
Supply chain AI creates eco benefits by reducing wasted resources
UPDATED 13:30 EDT / JUNE 03 2021 Supply chain AI creates eco benefits by reducing wasted resources AI-based platforms designed for supply chains not only improve workflow, but they generate significant environmental advantages, including through the reduction of waste product. This is particularly the case in the fashion industry, where traditional demand-forecasting inaccuracies can cause massive oversupply. Design-to-store timeframes, demanded now by fast fashion consumers are getting speedier.
COVID caused conversational AI to accelerate, says IBM
UPDATED 13:33 EDT / MAY 13 2021 COVID caused conversational AI to accelerate, says IBM Customer care communications have been kick-started into an artificial intelligence application world because of a slew of calls about COVID overwhelming traditional call center operations, according to IBM. And it hasn’t just been tech companies morphing over to the AI alternatives.
NELSON: Finger pointing does little to fix our long-term care system
As Ontarians’ step back into bars and restaurants, warily line up for allotted times at outdoor pools and don masks to run their daily errands, it’s clear all we really want is to get back to normal. It’ll be a while yet. However, it is business as usual in the political arena of the long-term care sector. The unusual, uneasy peace between politicians and special interest groups — which had existed for much of the pandemic — is seemingly over.
Extended Interview: Automotive Safety Engineer Emily Thomas
Thomas talks car safety gap and inspiring change Posted: 11:53 AM, Feb 19, 2020 Updated: 2020-02-20 11:05:47-05 As part of our News5 Driving Change report on a recent crash study that uncovers the safety risk for women in crashes, we spoke with Consumer Reports Automotive Safety Engineer Emily Thomas. In this extended interview she shares her thoughts on the safety gap and how to inspire change locally.
Study: Women more at risk for injury than men in car crashes
COLORADO SPRINGS — News5 continues our work, with you, to drive change on Colorado's roads. While major advances in technology have helped to make new vehicles safer, we're working with crash experts who discovered there is a significant safety gap for women. A 2019 study from the University of Virginia found women wearing seatbelts in the front seat were 73% more likely to be seriously injured than men in a frontal crash. It's a safety gap that's putting our wives, mothers, and daughters at risk.
What cities are seeing the most bedbugs?
In our News5 special report we learned in most cases health departments across the country do not track bedbug reports because they don't spread disease and are generally considered more of a nuisance like lice. With that in mind exterminators are the ones on the front lines of this fight and they are providing us with some information and insight on where they are seeing the most work.
Bed bugs thriving in Colorado, find them before they find you
COLORADO SPRINGS — It's a situation you hope you never have to deal with, but more and more of our neighbors are waking up to find evidence of bedbugs. News5 spoke with a local exterminator who is working to raise awareness and to help find the bedbugs before they find you. Right now bedbugs are a problem here at home in Colorado and in all 50 states.
Busy hospitals turn to technology and virtual doctor visits
COLORADO SPRINGS — Doctors on the front lines of providing health care in the 21st Century say technology and virtual visits will help to ease the burden on hospitals experiencing a doctor shortage at the same time as an increasing need for care from an aging Baby Boomer generation. "So many things that people are being seen for can be seen virtually, which again helps them, helps us and can ease some of the burden," said UCHealth Urgent Care and Family Practice Doctor Ian Tullberg.
News5 Investigates: Doctor shortage impacting Colorado health care
COLORADO SPRINGS — News5 Investigates America's doctor shortage. If you've tried calling your doctor, only to be told the next available appointment is a few weeks or even months away you aren't alone. It's a nationwide problem. Our investigation reveals Colorado doctors are feeling the impacts too. News5 Investigates spent weeks digging into the numbers and speaking to the health care professionals on the front lines working to combat the impact of the doctor shortage.
Colorado State Patrol Troopers face dangers every day in the I-25 Gap
COLORADO SPRINGS — With your help over the next year, News5 is looking for solutions and Driving Change. As our roads are below standards, we're demanding answers from local officials. We're also reaching out to you to help identify the trouble spots, dangerous intersections, potholes, crumbling streets, and bad-driving habits. It's all about everything that adds hours to your daily drive and weekend trips. Working together, we can all save time, money and also save lives.
Experts warn memorabilia market flooded with fake Kobe items
COLORADO SPRINGS — Emotional Kobe Bryant fans are looking everywhere to find memorabilia with his signature and sports memorabilia experts warn scammers are trying to take advantage. Even in Colorado Springs the demand for Kobe items has spiked. "So Kobe's stuff is selling like crazy. We only have one rookie card left in the store of Kobe," said John Harding who owns John's Sports Collectibles near the Citadel Mall in Colorado Springs.
I-25 on-ramp traffic meters will be rolled out one at a time
COLORADO SPRINGS — We're learning more about how CDOT plans to implement meter lights along I-25 on-ramps in Colorado Springs. Plus, driving instructors say they have some concerns about how drivers will respond once the lights go online. People may have noticed the signs and lights along many of the Colorado Springs I-25 on-ramps are now in place, but covered by black bags.
2019: 262 stolen vehicles per month in Colorado Springs
COLORADO SPRINGS, COLO. — It's the fastest growing crime in Colorado Springs. News5 Investigates found cars are being stolen across the city at a staggering rate. Investigative Reporter Patrick Nelson dug into the numbers and provides a look at what's fueling the problem and what we can do about it. Every year for the past six years, the number of cars stolen in Colorado Springs has increased.
Phone scams look to capitalize on massive student loan debt
COLORADO SPRINGS, COLO. — Student loan voicemails are popping up on cell phones across Southern Colorado leaving people confused. Consumer experts say there are some reasons we should think twice before returning those calls. For scammers, rising student loan debt is creating opportunities. Americans are desperate, now more burdened by student loans than credit card or auto debt. Since the start of the year here in Southern Colorado several people have reported being targeted by these schemes.
Parents Be Aware: Buying used items that may be recalled
Secondhand shopping is now easier than ever thanks to the internet, but News5 Investigates found many times buyers are left in the dark over what's safe and what's not. Buying used or second hand is a great option if you have kids or are set to become a new parent because you can score items for half the price of buying them new. The problem is if you aren't careful some of the items for sale have been recalled or flagged as a safety hazard.
Colorado State Patrol cleared hundreds of crashes in first year of the Gap Project
LARKSPUR, Colo. — The Gap Project is now in full swing on I-25 between Monument and Castle Rock. It's now about 20 miles of construction zone driving. Since the work started in fall of 2018 drivers have dealt with traffic jams, but now News5 has state patrol numbers that show hundreds of crashes have made for a dangerous commute during the first year of the project.
Colorado State Patrol cleared hundreds of crashes in first year of the Gap Project
The Gap Project is now in full swing on I-25 between Monument and Castle Rock. It's now about 20 miles of construction zone driving. Since the work started in fall of 2018 drivers have dealt with traffic jams, but now News5 has state patrol numbers that show hundreds of crashes have made for a dangerous commute during the first year of the project. The Colorado Department of Transportation estimates 79,000 drivers travel the Gap daily between Monument and Castle Rock.
Officer suicides at all-time high in 2019
Law enforcement leaders say it's the biggest threat they face across the country — the increasing number of officer suicides. In 2019, these deaths hit an all-time high with both current and former officers taking their own lives. In 2019, these deaths hit an all-time high with both current and former officers taking their own lives.
Officer suicides at all-time high in 2019
COLORADO SPRINGS — Now to a very difficult subject, but one that must be talked about. Law enforcement leaders say it's the biggest threat they face across the country, the increasing number of officer suicides. In 2019 these deaths hit an all-time high with both current and former officers taking their own lives. Officer suicides have become such a problem non-profit organizations are tracking the numbers and nationwide a record 228 current or former officers died by suicide.
PJ's Stagecoach Inn closed, owners face class action lawsuit
MANITOU SPRINGS — Last June News5 told you about allegations of tip money being mishandled by managers at PJ's Stagecoach Inn in Manitou Springs. Now, the restaurant is reportedly closed as the owners face a class action lawsuit. Back in 2015, the historic restaurant was closed until it was re-opened as PJ's Stagecoach Inn, but it appears the restaurant is once again closed.
Cops warn about series of car burglaries
COLORADO SPRINGS — Investigators are tracking a series of car burglaries in northeast Colorado Springs. Investigators say at least a dozen cars were broken into overnight on three different streets in the Stetson Hills area. CSPD investigators say these are popular crimes that they want to know about. Instone Circle. Ashley Drive. Ferrari Drive. These are three streets in northeast Colorado Springs with a similar problem, crooks are burglarizing their cars.
Victim of Christmas Day house fire in Black Forest dies from injuries
BLACK FOREST — One victim that was taken to a hospital to be treated following a Christmas Day fire in Black Forest has died as a result of those injuries, according to the El Paso County Coroner's Office. The Coroner's Office identified the victim as 80-year-old Sherry MacMahon. She was one of two people taken to the hospital for injuries. Officials said the fire broke out around 3:45 a.m. while four people were in the home located off Bridle Bit Road.
Second opinion on furnace saves woman thousands of dollars
FOUNTAIN, COLO. — We're watching out for you and your money. Our cold winter weather means extra stress on the furnaces that keep our homes warm. But how do you know you're getting a fair deal when it comes to repairs or even new equipment? When we call someone to come look at the furnace at our home, we believe they are experts and we hope they'll be honest. But right here in Southern Colorado a woman says her experience almost led to an expensive mistake.
How strong are your passwords? Hackers are cashing in
COLORADO SPRINGS — If a cyber criminal targets you, how strong are your passwords? Hackers are uncovering passwords every day, which is a scary concept because we use passwords to do so much. We need our passwords for everything from social media to online banking, and even to access to work accounts. Cyber experts say we're making it too easy for hackers and we may want to rethink our password strategies.
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