MASON, Mich. (WILX) -When someone calls 911, someone has to answer. But across the country, those “someones” are in short supply. In Ingham County, the 911 director says he’s dealing with a staffing crisis, operating at about 30% below the target staffing level. The people filling that gap are paying the price. The people who answer 911 calls and send help right away are the first first responders.