Amy Loomis
- Research Vice President, Future of Work, International Data Corporation (IDC)
Needham, United States
As an industry analyst I research emerging technology, digital education and the future of work. Views expressed are my own.
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Articles by Amy Loomis
IDC Market Glance: EMEA AI-Ready Workforce, 3Q26
The IDC Market Glance is a taxonomy document intended to visually depict a concise current-state view of the EMEA AI-ready workforce ecosystem. It groups providers into three segments (software, services, and hardware) and nine subsegments that follow the employee life cycle, including talent acquisition, core HR, AI platforms and agents, and governance. This EMEA edition keeps the worldwide structure and definitions and adjusts vendor selection to the region.
IDC Market Glance: AI-Ready Workforce, 3Q26
This IDC Market Glance is a taxonomy document intended to visually depict a concise current-state view of the AI-ready workforce. The AI-ready workforce has become a strategic priority as organizations move past experimentation and start embedding AI across the employee life cycle and the business processes that support it.
IDC Survey: Regional Differences in AI-Enabled Work Momentum
Content 29 slides Get More When you purchase this document, the purchase price can be applied to the cost of an annual subscription, giving you access to more research for your investment. Related Links Web Rights Referencing Documents Abstract This IDC Survey examines regional differences in adopting AI-enabled workplace solutions based on the results of IDC’s Future of Work Survey, conducted on 1,146 director-level and above leaders across North America, Europe, and Asia/Pacific.
IDC Market Glance: AI-Integrated Workspace, 3Q26
This IDC Market Glance highlights key vendors in the AI-integrated workspace market, showing how agentic AI is reshaping collaboration, content, and business applications. Platform vendors are consolidating the identity, data, and governance layers agents depend on, while organizations increasingly link investment in employee experience to gains in customer experience.
The Agentic Evolution of Enterprise Applications — September 2026 Update
This IDC Market Presentation illustrates how agentic AI is set to transform enterprise applications over the next 10 years, in terms of how they are designed, delivered, and engaged with by users. The included framework visually depicts the steps and phases through which applications will evolve, along with the expected timing and distributed level of adoption associated with each stage of the journey.
Unisys: Charting a Course Through Platform Modernization, Security, and the Future of Work
Content Table of Contents (9 pages) Get More When you purchase this document, the purchase price can be applied to the cost of an annual subscription, giving you access to more research for your investment. Related Links Web Rights Referencing Documents Abstract This IDC Perspective discusses how AI adoption has crossed a threshold. Midmarket organizations are past pilots, returns are measurable, and the conversation has shifted from whether AI delivers value to who governs this value and how.
Beyond Triage: The Additive Settlement for Digital Operations
Content Table of Contents (14 pages) Get More When you purchase this document, the purchase price can be applied to the cost of an annual subscription, giving you access to more research for your investment. Related Links Web Rights Referencing Documents Abstract This IDC Perspective introduces the additive settlement — a deliberately negotiated operating model that redefines the relationship between human authority, machine-scale action, and institutional governance.
Marketing's New Operating Model for the AI Era
Content Table of Contents (15 pages) Get More When you purchase this document, the purchase price can be applied to the cost of an annual subscription, giving you access to more research for your investment. Related Links Web Rights Referencing Documents Abstract This IDC Perspective explores how AI is reshaping marketing's operating model, leadership, roles, and performance metrics.
After the Automation: How the Agentic Enterprise Redefines Work, Value, and Who Does What
Content Table of Contents (7 pages) Get More When you purchase this document, the purchase price can be applied to the cost of an annual subscription, giving you access to more research for your investment. Related Links Web Rights Referencing Documents Abstract This IDC Market Note looks at Workday's Innovation Summit, which highlighted the company's strategic pivot to AI-driven HR and finance platforms, centered on the new Sana interface and agentic workflows.
From Digital Access to Accessibility with AI Enablement
For years, digital accessibility, the practice of ensuring that digital products and services can be perceived, understood, and used by everyone regardless of ability, was treated as a compliance checkbox. That framing is no longer adequate. AI is reshaping accessibility into a strategic capability, one that is adaptive, continuous, and embedded in how people work, interact, and innovate. As AI-enabled work becomes the norm, accessibility is no longer about supporting a small subset of users.
IDC MaturityScape: AI-Fueled Organization 2.0
This IDC study is a guide for organizations planning to evolve their use of all AI technologies, including machine learning (ML), GenAI, and autonomous AI agents as they strive to improve innovation and operations, as well as customer, citizen, patient, or consumer engagement. “Organizations are recognizing that scaling AI isn’t just a technology challenge, it requires a deliberate strategy, strong governance, and a culture ready to embrace AI-driven change.
How AI Changes Digital Access into Accessibility
Content Table of Contents (12 pages) Get More When you purchase this document, the purchase price can be applied to the cost of an annual subscription, giving you access to more research for your investment. Related Links Web Rights Referencing Documents Abstract This IDC Perspective analyzes how AI is redefining digital accessibility from a compliance obligation into a strategic capability that drives inclusion, productivity, and innovation.
Agentic AI Business Value Maximization Framework: A Practical Guide for IT Leaders to Unlock Business Value from Agentic AI
This IDC Tech Buyer Presentation introduces IDC's Agentic AI Business Value Maximization Framework, a structured approach designed to help organizations effectively measure, manage, and maximize the business value of agentic AI investments. It addresses a key market challenge — difficulty in quantifying AI ROI — by expanding the focus from traditional return metrics to a broader, multi-dimensional view of value creation.
Enabling Agentic Workforce Transformation: Agentic Ways of Working Series
This IDC Tech Buyer Presentation is part of a series of buyer-focused materials that explore best practices for AI-enabled ways of working. The IDC Agentic Ways of Working Framework defines the structures, rules, and operating practices that guide how AI agents are designed, deployed, governed, and maintained across the enterprise. It ensures agentic systems act reliably, securely, and in alignment with business goals.
Foundations for Agentic Adoption: Strategy, Technology, Governance, and Risk: Agentic Ways of Working Series
Content 28 slides Get More When you purchase this document, the purchase price can be applied to the cost of an annual subscription, giving you access to more research for your investment. Related Links Web Rights Referencing Documents Abstract Agentic AI is transforming work at a pace most organizations have never seen. Lasting impact depends on strong foundations in strategy, technology, governance, and people.
The Speed of AI Value Creation in Applications: What's Causing the Delay?
Content Table of Contents (11 pages) Get More When you purchase this document, the purchase price can be applied to the cost of an annual subscription, giving you access to more research for your investment. Related Links Web Rights Referencing Documents Abstract This IDC Perspective discusses the speed of AI value creation in applications and what's causing the delay.
Automation, AI, and Agentic AI for FoW: Worldwide Tech Buyer Perspective
Content 20 slides Get More When you purchase this document, the purchase price can be applied to the cost of an annual subscription, giving you access to more research for your investment. Related Links Web Rights Referencing Documents Abstract This IDC Survey explores the state of AI and agentic AI adoption in the workplace, highlighting global and regional differences in maturity, investment priorities, and organizational readiness.
Buyer's Perspective: Developing Agentic Ways of Working, 2026
This IDC Tech Buyer Presentation is the anchor document in a series of buyer-focused materials that explore best practices for AI-enabled ways of working. It outlines IDC's framework for agentic ways of working, explaining how the rapid growth in automation and AI assistants are driving demand for a model that embeds agents safely and transparently into processes, supported by ethical governance, risk, and compliance and continuous life-cycle management.
How to Maximize Employee Adoption of New Tools and Processes
Content Table of Contents (11 pages) Get More When you purchase this document, the purchase price can be applied to the cost of an annual subscription, giving you access to more research for your investment. Related Links Web Rights Referencing Documents Abstract This IDC Perspective explores the challenges organizations can face when they must roll out a new process or technology to improve productivity, reduce costs, or remain competitive.
Workday Rising 2025: New Acquisitions, AI Agents, and the Next-Generation ERP
target audience: TECH BUYER Publication date: Nov 2025 - Document type: IDC Perspective - Doc Document number: # US53861625 Content Table of Contents (9 pages) Get More When you purchase this document, the purchase price can be applied to the cost of an annual subscription, giving you access to more research for your investment. Related Links Web Rights Referencing Documents Abstract This IDC Perspective summarizes key announcements from Workday Rising 2025.
The Future of Work: AI Agents as Instruments
Artificial intelligence is already reshaping how work gets done, but not in the way most people imagine. The popular narrative of AI as a “co-worker” oversells its role and misunderstands its limits. AI systems are not peers; they are instruments: programmable, bounded, and entirely dependent on human judgment. Their impact will come not from collaboration, but from how effectively organizations learn to design, deploy, and govern them.
IDC FutureScape: Worldwide Future of Work 2026 Predictions
target audience: TECH BUYER Publication date: Oct 2025 - Document type: Tech Buyer Presentation - Doc Document number: # US53859325 Content 39 slides Get More When you purchase this document, the purchase price can be applied to the cost of an annual subscription, giving you access to more research for your investment. Related Links Web Rights Referencing Documents Abstract This IDC study discusses the top 10 predictions for the future of work for 2026.
IDC Market Glance: AI-Ready Workforce, 3Q25
This IDC Market Glance delves into the evolving landscape of future work technologies, focusing on the AI-ready workforce. It highlights key players and outlines the market's segments and structure. Today's talent systems, once defined by the employee life cycle, are now shaped by agentic AI, employee self-service, and embedded learning — expanding what workforce requirements mean and where value is created.
How and Why Are Global Organizations Leveraging Digital Adoption Platforms?
target audience: TECH SUPPLIER Publication date: Sep 2025 - Document type: IDC Survey Spotlight - Doc Document number: # US53787925 Content 2 slides Get More When you purchase this document, the purchase price can be applied to the cost of an annual subscription, giving you access to more research for your investment. Related Links Web Rights Referencing Documents Do you have questions about this document or available subscriptions? Thank you for submitting the form. We will be in touch.
The Agentic Evolution of Enterprise Applications - July 2025 Update
This IDC Market Presentation illustrates how generative and agentic AI will completely transform the way enterprise applications are designed, delivered, and engaged with by users. The included framework visually depicts the steps and phases through which enterprise applications will evolve, along with the expected timing and distributed level of adoption associated with each stage of the journey.
09/09/2020 authors are vetted experts in their fields and write on topics in which they are extremely knowledgeable. All of our content is peer reviewed and validated by world-class professionals. How would you define the digital transformation of the workplace?
IDC PlanScape: Open Innovation Tools to Improve Idea Management
target audience: TECH BUYER Publication date: Jul 2025 - Document type: IDC PlanScape - Doc Document number: # US52930325 Content Table of Contents (12 pages) Get More When you purchase this document, the purchase price can be applied to the cost of an annual subscription, giving you access to more research for your investment. Related Links Web Rights Referencing Documents Do you have questions about this document or available subscriptions? Thank you for submitting the form. We will be in touch.
IDC's Worldwide Future of Work Use Case Taxonomy, 2025
target audience: TECH SUPPLIER Publication date: Jun 2025 - Document type: Taxonomy - Doc Document number: # US52943525 Content Table of Contents (38 pages) Get More When you purchase this document, the purchase price can be applied to the cost of an annual subscription, giving you access to more research for your investment. Related Links Web Rights Referencing Documents Abstract This IDC study explores the evolving landscape of work influenced by AI and ongoing digital transformation.
COEs for the Era of Agentic AI - A Center of Excellence Framework for Successful Agentic AI Deployment
target audience: TECH BUYER Publication date: Jun 2025 - Document type: Tech Buyer Presentation - Doc Document number: # US53564125 Content 39 slides Get More When you purchase this document, the purchase price can be applied to the cost of an annual subscription, giving you access to more research for your investment.
What Learning Modalities Do Different Generations of IT Employees Prefer?
target audience: TECH SUPPLIER Publication date: Jun 2025 - Document type: IDC Survey Spotlight - Doc Document number: # US53553825 Content 2 slides Get More When you purchase this document, the purchase price can be applied to the cost of an annual subscription, giving you access to more research for your investment.
Worldwide Employee Experience Trends - AI Usage, Perception, and Training
target audience: TECH SUPPLIER Publication date: May 2025 - Document type: IDC Survey - Doc Document number: # US52943825 Content 21 slides Get More When you purchase this document, the purchase price can be applied to the cost of an annual subscription, giving you access to more research for your investment.
Humans and Agents: How Work Is Changing in 2025
This IDC Market Presentation offers guidance to vendors on how to engage clients as they adopt agentic AI and complementary technologies.
Capitalizing on Agentic Workflows to Enable New Work Models
target audience: TECH SUPPLIER Publication date: May 2025 - Document type: Conference Proceeding: Tech Supplier - Doc Document number: # DIR2025_TECHA_AL Content Table of Contents (1 pages) Get More When you purchase this document, the purchase price can be applied to the cost of an annual subscription, giving you access to more research for your investment.
Agentic AI Impact on Enterprises: From the Tech Stack to the Future of Work and Services
This IDC presentation focuses on the disruptive impact of agentic artificial intelligence (AI) on enterprises and provides short-term (6-12 months), medium-term (12-24 months), and long-term (24-36 months) guidance for technology buyers on embracing agentic AI responsibly.
Shifting Sands: AI Skills and Training Across the Sectors: The IDC 2024/2025 Global IT Skills Survey
target audience: TECH SUPPLIER Publication date: Mar 2025 - Document type: IDC Survey - Doc Document number: # US53257825 Content 24 slides Get More When you purchase this document, the purchase price can be applied to the cost of an annual subscription, giving you access to more research for your investment. Related Links Web Rights Referencing Documents Do you have questions about this document or available subscriptions? Thank you for submitting the form. We will be in touch.
Workday Fiscal 2025 Results: AI Inflection Point and the Potential for New Growth
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IDC MaturityScape: AI-Fueled Organization 1.0
This IDC MaturityScape is a guide for organizations planning to evolve their use of all AI technologies, including machine learning (ML), GenAI, and autonomous agents as they strive to improve innovation and operations, as well as customer, citizen, patient, or consumer engagement.
PwC Analyst Summit, 2024: It’s Time For More
This IDC Market Perspective details PwC’s 2024 Analyst Summit, highlighting the firm’s strategic focus on AI, sustainability, and business transformation. Key themes included leveraging AI for competitive advantage, integrating multiple technologies for ecosystem reconfiguration, and enhancing client services through innovative solutions like GenAI. PwC’s investments in AI, engineering services, and sustainability reflect its commitment to driving growth and managing risk.
Worldwide Monthly Technology Investment Monitor, November 2024: AI and GenAI Plans/Budgets, Strategic Partners, AI Platforms, and AI for IT/Network Operations
target audience: TECH SUPPLIER Publication date: Jan 2025 - Document type: IDC Survey - Doc Document number: # US51738625 Content 62 slides Get More When you purchase this document, the purchase price can be applied to the cost of an annual subscription, giving you access to more research for your investment.
Optimizing HCM with AI for Global Workforce Dynamics, 2024
target audience: TECH SUPPLIER Publication date: Dec 2024 - Document type: IDC Survey - Doc Document number: # US51789424 Content 27 slides Get More When you purchase this document, the purchase price can be applied to the cost of an annual subscription, giving you access to more research for your investment.
Employee Experience, Workforce Performance, and Business Success
When you purchase this document, the purchase price can be applied to the cost of an annual subscription, giving you access to more research for your investment.
IDC FutureScape: Worldwide IT Industry 2025 Predictions (Japanese)
target audience: TECH BUYER Publication date: Nov 2024 - Document type: IDC FutureScape - Doc Document number: # JPJ52418524 Content Table of Contents (31 pages) Get More When you purchase this document, the purchase price can be applied to the cost of an annual subscription, giving you access to more research for your investment. Related Links Web Rights Referencing Documents Do you have questions about this document or available subscriptions? Thank you for submitting the form.
The Frontline Frontier, 2024: How Automation and Collaboration Tech Enable New Talent Sources
target audience: TECH SUPPLIER Publication date: Nov 2024 - Document type: IDC Survey - Doc Document number: # US52152025 Content 29 slides Get More When you purchase this document, the purchase price can be applied to the cost of an annual subscription, giving you access to more research for your investment. Related Links Web Rights Referencing Documents Abstract This IDC Survey uses data from IDC's annual worldwide Future of Work Survey, 2024.
Workday Illuminate AI Takes Center Stage at Workday U.S. Rising Conference
target audience: TECH BUYER Publication date: Oct 2024 - Document type: IDC Perspective - Doc Document number: # US52666624 Content Table of Contents (7 pages) Get More When you purchase this document, the purchase price can be applied to the cost of an annual subscription, giving you access to more research for your investment.
IDC FutureScape: Worldwide IT Industry 2025 Predictions
target audience: TECH BUYER Publication date: Oct 2024 - Document type: IDC FutureScape - Doc Document number: # US51736824 Content Table of Contents (33 pages) Get More When you purchase this document, the purchase price can be applied to the cost of an annual subscription, giving you access to more research for your investment. Related Links Web Rights Referencing Documents FREE DOWNLOAD To access this document for free please log in or register.
How Can Organizations Navigate Barriers to Effective HR Reporting?
target audience: TECH SUPPLIER Publication date: Sep 2024 - Document type: IDC Survey Spotlight - Doc Document number: # US51789024 Content 2 slides Get More When you purchase this document, the purchase price can be applied to the cost of an annual subscription, giving you access to more research for your investment.
Assistants, Advisors, and Agents: Defining Support Systems for New Work Models
target audience: TECH BUYER Publication date: Sep 2024 - Document type: IDC Perspective - Doc Document number: # US52596824 Content Table of Contents (8 pages) Get More When you purchase this document, the purchase price can be applied to the cost of an annual subscription, giving you access to more research for your investment.
From Frenzied to Formidable: Applying AI to New Work Models
target audience: TECH BUYER Publication date: Sep 2024 - Document type: Tech Buyer Presentation - Doc Document number: # US52598024 Content 28 slides Get More When you purchase this document, the purchase price can be applied to the cost of an annual subscription, giving you access to more research for your investment. Related Links Web Rights Referencing Documents Abstract This IDC Tech Buyer Presentation explores how AI-embedded applications are enabling new work models.
GenAI's Impact on Enterprise Software
target audience: TECH SUPPLIER Publication date: Sep 2024 - Document type: Market Perspective - Doc Document number: # US52547624 Content Table of Contents (24 pages) Get More When you purchase this document, the purchase price can be applied to the cost of an annual subscription, giving you access to more research for your investment.
Architecting the AI-Fueled Business, 2024: Effective AI Adoption Requires a Business Operational Plan and a New Technology Operating Model
target audience: TECH BUYER Publication date: Sep 2024 - Document type: Tech Buyer Presentation - Doc Document number: # US52576424 Content 32 slides Get More When you purchase this document, the purchase price can be applied to the cost of an annual subscription, giving you access to more research for your investment.
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